What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5/5

Egypt

Erik - London

Published on 05/02/2024

There's not enough space here to express how great this trip was, thanks to Original Travel. The entire trip was memorable and the expert Egyptologist guide made it even more meaningful. Holly could not have been more accommodating and more helpful, and she really made the trip special for us.

5/5

Egypt

Gillian - London

Published on 05/02/2024

James, who put our holiday together, was very efficient and knowledgeable about all the places we were visiting or staying at in Egypt, we couldn't fault any of his planning. In fact, re accommodation, we were glad he suggested we should take a suite on the boat. Staying in the modernised part of the Old Cataract Hotel in Aswan was good. For our last night in Luxor he suggested the Hilton, which was quiet and relaxed and just what was needed. We felt able to have full confidence that all our transfers and meet ups, with guides and support staff would happen according to our schedule. The app with our holiday details was very useful. Our hotels were all excellent as expected. The four nights on SS Sudan were superb, we feel very privileged to have been able to do the Nile cruise section of our holiday on such a special boat, with a superb team running the hotel side of things. The restaurant was very good and the superb food and service surpassed our expectations. Using the app and WhatsApp to make contact worked well. Our guides in Cairo and Abu Simbel were excellent. We learned a lot about Ancient Egypt and Egypt today. Keep up the good work…. We would definitely consider using Original Travel for future holidays.

5/5

Egypt

Daphne - London

Published on 05/02/2024

Ben was amazing. He was so responsive and helpful and planned the perfect trip. Our guide in Cairo, Mamoud, was outstanding. We had little need for the concierges because everything was planned so well. They were very responsive. The tomb of Nefertari and the valley of the workers was amazing. The Cataract Hotel was a real highlight.

5/5

USA

Andrew - London

Published on 05/02/2024

As always, delightful team, highly professional and knowledgeable. The trip was exactly what we wanted. Another great holiday, congratulations to your team.

5/5

Ecuador

Victoria - London

Published on 05/02/2024

Pat was amazing, a true credit to Original Travel. He pulled together a fantastic itinerary and made insightful suggestions for things we could do that we hadn't thought of. He was generous with his time and expertise. We couldn't have asked for more. Would give 5+ if the ratings scale above allowed me to! The comms coming out of the UK are great. The app is particularly good. Some really lovely gifts awaited us at the hotels / on the boats courtesy of Original Travel. This was totally unexpected and very much appreciated. We had the holiday of a lifetime. We have zero complaints and wouldn't change a single aspect of our holiday. Give Pat a massive bonus! He's an incredible ambassador for your company and really knows his stuff. Truly outstanding.

5/5

Kenya

Pru - London

Published on 05/02/2024

We had the most wonderful holiday! Starting with our arrival in a tiny plane at Lewa I felt like Denis Finch-Hatton. The lodge was so lovely and our safari guide, Zion, was just superb. He found all the animals we hoped for and each evening took us to an exquisite spot for gin and tonics. Manda Bay was enchanting. Our rondavels were luxurious and we were looked after royalty, including dinner on the beach by candlelight. We hired a dhow to go fishing and another day to go snorkelling. Arriving eventually in Nairobi for our return, we were met by Melanie the concierge and taken to the Shereton for dinner which was a great improvement to dining at the airport. She looked after us beautifully. Now it is lovely to be home though pretty chilly. I cannot thank you and your team enough for organising everything so well. A triumph.

4/5

Sri Lanka

Laura - London

Published on 24/01/2024

I felt Frances really listened to us and made fantastic suggestions for us. The children and us loved playing cricket and surfing.

5/5

Kenya

Mitchell - London

Published on 24/01/2024

Charlotte was a huge proponent of us staying at Loisaba. We had never heard of it previously. This was by far the highlight of our honeymoon - a magical place and fantastic accommodation. We are very grateful to her for encouraging this option! Overall, we had a pleasant experience working with Original Travel and with Charlotte. As two people who do not typically use a travel agent or service, but travel frequently, it was a treat. Loisaba Tented Cam was world class, 10/10. Truly one of the best places we have ever stayed. The accommodations are luxe and the staff are incredibly attentive and warm. The food was also an unexpected highlight - absolutely delicious at every meal. We sincerely hope to return here one day! The Palms in Zanzibar was exquisite. The property is so beautiful and well appointed. The villas are massive. Having the private beach cabana for each villa is an excellent touch. This is the perfect spot for a honeymoon. Quiet, romantic, relaxing. The service was attentive and accommodating. The food was so fresh and so tasty. Again, we sincerely hope to return one day!

5/5

Egypt

Gillian - London

Published on 24/01/2024

We had a wonderful time in Egypt and all the arrangements worked very well. The Old Cataract hotel was very special, the newly refurbished modern block, where we were, was very comfortable. We not only had lovely views over the Nile, but also of the old hotel. The Hilton in Luxor was also a wonderfully quiet and spacious place to relax and enjoy our last night. We were very happy not to be in the hullabaloo of down town Luxor. The SS Sudan was wonderful, we were very well looked after. The food and all services were excellent. We were very glad that you suggested/insisted that we took the Agatha Christie suite. We felt very privileged to have the splendid panoramic views and extra space. All our visits from the boat were very well guided by Ead, I think there were about ten of us in the English speaking group, which was fine. Very many thanks once again to you and your team, for putting together what was a very successful holiday for the four of us. Thank you also for the lovely edition of Death on The Nile that you sent prior to our departure. I will treasure it as a memory from our holiday in Egypt.

5/5

Egypt

Sheila - Egypt

Published on 22/01/2024

It was the most memorable holiday of our lives